SHIPPING & RETURNS

Order Processing and Shipping:

• Order Processing Time: All orders are processed within 15 business days (excluding weekends and holidays) after payment verification.

• Shipping Times: Shipping times vary based on the product's origin and destination. Estimated shipping times are provided during the checkout process.

• Tracking Information: Tracking information will be emailed to you once your order has been shipped. Please note that it may take up to 24 hours for the tracking information to be updated.

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Returns and Refunds:

• Return Policy: We accept returns within 10 days of delivery. To initiate a return, please contact our customer support team at OSEVENNiNE@GMX.COM.

• Refund Process: Refunds will be processed within 5 days after receiving and inspecting the returned product. Shipping fees are non-refundable.